Privacy & Policy

Last modified: May 4, 2019

Relevant will not disclose any information from users to a third party with the exception of an investigation of a potential spam violation or violation of the US CAN-SPAM Act of 2003, in which case selected information may be provided to the investigating party. Credit card information is always passed using SSL encryption and is stored securely.

Relevant Tools is not in the business of harvesting, selling or renting lists.

If you are receiving unwanted email from one of Relevant Tool's customers, please click on the unsubscribe link that is on the bottom of the email you received. If you have problems unsubscribing or you still receive unwanted email, we would like to know. It is a violation of Relevant's Terms of Use to send email that has not been requested. Please complete the Personal Information Request form and we will make sure that your email address is properly unsubscribed from the Relevant customer's database that is sending the email.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information (PII)' is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

We collect information from you when you request information, subscribe to a newsletter, setup an account, login to use Relevant Tools services, open an email sent through Relevant Tools, click on an email sent through Relevant Tools, unsubscribe from an email sent through Relevant Tools, or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To quickly process your request.
• To send periodic emails.
• To provide reports to the customer that sent email to you.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

• We use regular Malware Scanning.
• Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
• We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
• All transactions are processed through a gateway provider and are not stored or processed on our servers.

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Maintain your session when you login.
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

• If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or other's rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We do not include or offer third-party products or services on our website.

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. See more at http://consumercal.org/california-online-privacy-protection-\ act-caloppa/#sthash.0FdRbT51.dpufat

• Users can visit our site anonymously.
• This privacy policy is available as a link on our website.
• Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

• On our Privacy Policy Page

• By emailing us
• By completing the Personal Information Request form
• By logging in to your account

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United State's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

• We do not specifically market to children under the age of 13 years old.

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

• We will notify Relevant Tools customers via email within 7 business days of the date we become aware of the issue.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to

• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe and be promptly removed from receiving future emails:

• follow the instructions at the bottom of each email
• contact us directly by email or phone.
• complete the Personal Information Request form

Our Personal Information Request form is available to anyone who wants to verify their information, request changes, or request their information be deleted.

• Relevant Tools Personal Information Request form